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‘You can’t be serious’: The 911 dispatchers who answered the call on 9/11

Credit: WTOP/Kate Ryan

‘You can’t be serious’: The 911 dispatchers who answered the call on 9/11

More Michele Shields

‘You can’t be serious’: The 911 dispatchers who answered the call on 9/11

‘You can’t be serious’: The 911 dispatchers who answered the call on 9/11

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